Job in WorldLink – 70 Vacancies (10603 views)

Anywhere
March 9, 2018

VACANCY ANNOUNCEMENT

Company: WorldLink

ITSR

Openings :20

Apply Before :March 20th, 2018

Experience :Fresher can apply


Job Description :

• Handle inbound Customer Service phone calls
• Diagnose and resolve technical hardware and software
• Initiate required action for response to customer service requests and communicates the changes to appropriate personnel/branch/departments
• Prepare customer service summary reports,follow-up
• Appropriate processing of all the service issues and request within the defined time period

Basic Requirement :

• Bachelor’s degree in any technical discipline,preferably BIM,BIT that provide management training as well
• Knowledge and experience in Internet. Computer operations and hardware/software
• Self-motivated to conquer a task or solve problem even if it requires working beyond office hours and under pressure
• Pleasing personality and good communication skills in English and Nepali
• Ability to speak and write clearly and accurately
• Possession of vehicles and driving license is desired


Enterprise Sales Executive (Itahari, Janakpur, Birtamod, Dharan, Surkhet, Damak, Banepa, Biratnagar)

Openings : 15

Apply Before : March 15th, 2018

Experience : 1 year experience in related field


Job Description :

• Handling inbound Enterprise service related phone calls
• Customer identification, acquisition and closing sales
• Maintaining required records of the client
• Develop and execute enterprise sales related activity
• Provide sales activity report on weekly basis, monthly and quarterly
• Aggressive field approach in organizations and meet revenue goals
• Initiate and maintain professional relationship with customer
• Liaise with inter department and customer
• Dealing with dues issues of the client

Basic Requirement :

• Preferably one year experience in related field and Minimum Bachelors Degree
• Excellent communication skills both in English and Nepali
• Team-player,polite and pleasing personality
• Proficient in the use of Microsoft Office Application
• Good presentation skills
• Should be able to work under pressure and with targets and willing to work during odd hours
• Possession of Two wheeler and a driving license is a must
• Having Zeal Learn and Earn,Work under pressure


Enterprise Support

Representative(Itahari, Dang, Janakpur, Birtamod, Dharan, Surkhet, Damak, Birgunj, Dhanga)

Openings : 15

Apply Before : March 15th, 2018

Experience : Minimum 6 months experience

Job Description :

• Handle inbound customer service phone calls
• Troubleshoot remotely or via field visit solve the issue raised by customer/HO
• Initiate required action for response to customer requests and communicate the change to appropriate personnel,branch or offices through country
• Follow up and escalate the issue to respective team/Branch in order to solve the problem of customer
• Follow up and take care of all customer support tickets during off-hours and holidays of the company
• Daily reporting of tasks performed and assists in maintaining documentation
• Other responsibilities as assigned by the supervisor/HOD

Basic Requirement :

• Minimum Bachelor’s Degree (preferred in IT, Science or Engineering) with at least six months experience in the Company
• Good knowledge in holistic operations of the Internet, TCP/IP, Routing Protocols, VPN and Wireless Networking
• Comfortable working in Windows,Linux or similar environment
• Good written and verbal communication skills both in English and Nepali
• Must hold valid driving license, preferably with own vehicle


Sales Representative

Openings : 15

Apply Before : March 11th, 2018

Experience : Fresher can apply

Job Description :

• Counceling customers about our products
• Organizing and hosting presentations and customer visits
• Conducting door to door activities and finalize agreement with customers
• Conducting survey for WIFI at customer premise
• Prepare customer service reports and follow up
• Coordinate with other departments to complete assigned task

Basic Requirement :

• Minimum Bachelors Degree completed
• Ability to communicate clearly and professionally both verbally and in writing
• Has thick skin and is able to handle complaints and unpleasant customers
• Has a pleasant, patient and friendly attitude and willingness to work in a flexible schedule
• Possess strong work ethic and team player
• Basic knowledge of computer and Microsoft Office package
• Driving license and own vehicle is highly preferred


ITSR

Openings : 5

Apply Before : March 10th, 2018

Experience :Fresher can apply

Job Description :

• Implementation and maintenance of FTTH and Wireless network
• Must be willing to work outdoors and travel frequently
• Willingness to work in a flexible schedule and extra hours when needed
• Provide timely technical support to customers
• Counselling and provide orientation to the customers about our service
• Reporting and documentation
• Must be keen in learning and developing technical skills

Basic Requirement :

• Highly developed sense of integrity and commitment to customer satisfaction
• Ability to communicate clearly and professionally,bothy verbally and in writing
• Ability to handle complaints and unpleasant customers
• Has a pleasant, patient and friendly attitude
• Basic knowledge of internet and WIFI
• Good knowledge of Computer and Microsoft package
• Preferably with technical academic background (+2 and above)
• ust have two wheeler along with the license


HOW TO APPLY


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