Customer Retention Executive

Position: Customer Retention Executive – Tandi
Job Level: Entry
Number of Vacancy: 1
Qualification: SLC Passed/ +2 Completed
Experience: Freshers are encouraged to apply
Contract of Employment: Full-time
Job Location: Tandi

Skills and Knowledge:

• Strong communication and interpersonal skills
• Good problem-solving and conflict resolution abilities
• Basic computer knowledge (MS Office, CRM tools)
• Ability to work in a fast-paced environment
• Prior experience in customer service will be an added advantage

Job Duties & Responsibilities:

• Ensure customer retention through proactive engagement and relationship management
• Follow up with customers for service renewal and device recovery
• Provide accurate information regarding products and services
• Address customer inquiries, concerns, and complaints efficiently
• Coordinate with internal teams to resolve customer issues in a timely manner

Application Deadline: 2026-05-23

Tagged as: Chitwan