Canteen Incharge

Posiiton: Canteen Incharge
Location: Imadol, Lalitpur

Major job roles

1. Daily Canteen Operations

• Supervise and coordinate the daily activities of the canteen under the Operations Department.
• Ensure food is prepared and served on time.
• Monitor the overall functioning of the canteen during operating hours.
• Ensure proper arrangement and cleanliness of the dining and kitchen areas.
• Keep an actual record of the hot meals per day and manage the necessary amount of food accordingly.

2. Staff Supervision

• Coordinate with the storekeeper, chefs, cooks, assistant cooks, helpers, waiters, and other canteen staff.
• Allocate daily duties and ensure staff are present and performing their assigned responsibilities.
• Monitor staff discipline, punctuality, and work performance.
• Report staff-related issues to the Operations Manager when required.

3. Food Quality Control

• Monitor the quality, freshness, taste, and presentation of food served.
• Ensure food is prepared and served according to the organization’s required standards.
• Report any food quality concerns to the Operations Manager and concerned kitchen staff.

4. Inventory and Stock Management

• Monitor the availability of food ingredients, beverages, and other canteen supplies.
• Maintain proper records of stock received and consumed.
• Inform the concerned authority about items that need to be replenished.
• Ensure proper storage and handling of food items and supplies.

5. Food Safety and Hygiene

• Ensure proper food handling, storage, and serving practices.
• Maintain cleanliness and hygiene of the kitchen, dining area, utensils, equipment, and surrounding areas.
• Ensure staff follow required hygiene and sanitation practices.
• Immediately report any health, hygiene, or safety concerns to the Operations Manager.
• Plan to provide the necessary training to the staff for food safety and hygiene in coordination with the Operations Manager.

6. Coordination and Teamwork

• Coordinate effectively with the Operations Manager, chef, cooks, helpers, and other concerned staff.
• Ensure smooth and timely food service.
• Communicate operational issues, shortages, complaints, and other concerns to the concerned authority.

7. Customer Service

• Ensure students, staff, and other customers receive timely and courteous service.
• Listen to and report relevant food/service-related feedback and complaints.
• Report with option for the feedback and complaints mentioned in the feedback form to the operations manager.
• Take necessary immediate action within the scope of the position to maintain smooth service.

8. Time Management and Punctuality

• Manage multiple operational tasks according to their priority and urgency.
• Ensure all assigned duties are completed within the required timeframe.
• Maintain punctuality and ensure timely service during meal hours.

9. Equipment and Facility Maintenance

• Monitor the proper use and condition of canteen equipment and facilities.
• Report damaged, faulty, or unsafe equipment to the Operations Manager.
• Ensure canteen facilities are kept clean, organized, and in proper working condition.

Job Specification

• • Minimum Qualification: Grade 12 / +2 pass or equivalent.
  • Experience: 2–3 years of relevant experience in a canteen, cafeteria, food service, restaurant, or similar environment.

Tagged as: Lalitpur