Admin Assistant / Receptionist

Admin Assistant / Receptionist

About Us:

Alaya is a place where dreams take shape and grow. Originally founded as Home Loan Experts in 2007, the company expanded its reach by establishing HLE Nepal in 2012, which later rebranded to Alaya. This transformation signifies Alaya’s unwavering commitment to supporting not only its customers and clients but also its community and colleagues. Alaya goes beyond being a mortgage industry leader, offering a boundless place of limitless potential where individuals can dedicate their hearts, flourish, and shine. Alaya redefines the power of place, becoming “Your Place” to dedicate your heart, to flourish, and to shine.

Alaya offers more than mortgage expertise; it’s a place where you can thrive. Here, we value Passion, Care, and Oneness—caring deeply for our team and embracing unity. Together, the Alaya team works as one family, united in their mission to help people realize their dreams.

About the Role

As an Admin Assistant/Receptionist, your primary role involves assisting the office administrator, ensuring that every employee has the necessary resources to perform their job efficiently, and ensuring smooth and seamless operation of the organization. You will be the first point of contact for visitors and callers, representing our organization with professionalism and confidentiality. In this dual-function role, you will handle both receptionist and administrative responsibilities, contributing to the overall effectiveness of our team.

Major Responsibilities:

• Handling all incoming and outgoing documents
• Manage phone calls and messages, directing them to the appropriate parties ensuring confidentiality
• Oversee office maintenance activities including repairs, cleaning, periodic maintenance, and safety measures
• Assist in organizing and coordinating internal and external meetings, workshops, assessments, and events
• Manage appointment scheduling, travel arrangements, and accommodations for staff members traveling from Australia and visitors
• Maintain office supplies inventory, stationery, ordering and replenishing as needed to support daily operations
• Provide backup support to the office administrator, ensuring continuity of administrative functions

Apply if you have:

• Bachelor’s completed (management background preferred)
• 1 to 2 years of experience in admin roles & client handling
• Fluent verbal and written English communication
• Proficiency in using Google Suites (spreadsheets, slides, doc)
• Proactive approach to problem-solving and ability to take initiative
• Accountability and Time Management skills
• Ability to excel in a collaborative team environment.
• Great Customer experience

What’s in it for you?

Alaya is not just another job opportunity – it’s an immersive experience that empowers you to unleash your potential and make a meaningful impact in the home loan industry. We’re passionate about helping you bring your dreams to life.

Here, you’ll find a vibrant team of individuals who celebrate your unique talents and foster an environment where you can be your authentic self. It’s a place where genuine connections are formed and lifelong friendships are forged.

If you’re looking for a place that embraces your authenticity and encourages you to soar to new heights, Alaya is the perfect fit. We celebrate diversity, foster creativity, and provide a platform for you to make a meaningful impact.

Oh did we mention, we only work 5 days a week? Mon- Fri.

Besides the list of benefits that the Labour Law mandates, we also offer;

Gross Salary NPR 25,000 to 30,000

• Exclusive leaves and bonuses
• Flexible working hours
• Festival, profit, and book reading bonus
• Team building activities and social events
• Accident and medical insurance coverage
• International working environment exposure
• Continuous learning and development opportunities
• Customer Referral – Refer your friends and relatives in Australia to use our services and we’ll reward you!

Work hours: 10:00 am to 6:00 pm (non-negotiable) including a 1-hour lunch break

Please note that our office premises are open so we will be delighted to work with you in a physical setup if you get hired!

Disclaimer: By submitting your job application, you are consenting to the retention of your personal data in our database for recruitment purposes. Your data will be held securely and will only be accessible to authorized personnel.