Website Himalaya Airlines
Himalaya Airlines’ network consists of Doha, Dammam, Riyadh, Dubai, Dhaka, Kuala Lumpur, Kuwait and China sectors. Interested candidates are requested to send in applications for the following post not later than October 07, 2023, Saturday.
Department: Commercial, IT & Ground Operations
Cargo Officer
Vacancy Code: H9/CITGO/006023
Required No.: 01
Duties and Responsibilities:
Revenue Generation
- Develop sales network and price structure to attain targets and increase revenue including visit to the cargo agents
- Support and coordinate Cargo Manager to achieve revenue targets and execute sales contracts as required
- Help to generate revenue with perspective sales channels, product sales and offline sales development
- Conduct regular reviews of accounts’ performance and seek additional revenue opportunities from each account
- Assist in setting the annual revenue budget and Cargo Business Plan as required
- Manage the day-to-day client-servicing with customers to support revenue generation
- Collect, analyze and report market conditions, trends and activities weekly/monthly/yearly
- Provide best sales and customer service at all customer touch points to drive premium selling rates and regular business
Cargo operations
- Supervise GHA for acceptance of cargo, loading cargo into the Aircraft, warehouse management and overall cargo handling
- Coordinate with Cargo Agents
Partnerships and External Liaisons
- Assist the Cargo Manager to manage relationships with shippers, key industry trade partners and associations so that the Company’s interests are well represented
- Identify and give recognition to and earn the loyalty of our highest value customers, to retain their business
Customer Service
- Support cargo reservations and bookings while providing exemplary customer service
- Provide vendor notifications for on time and delayed flights on daily basis
- Provide timely shipment status updates to customers
- Support the established performance targets through operational oversight and participation
- Implement customer service procedures to ensure customer satisfaction
Safety, Security and Compliance - Help to ensure compliance and conformance to all regulatory and internal safety, security, quality, and procedural requirements
- Undertake quality check programs established by Head Office and participate in audits as required
- Support Emergency and Accident role as and when required
Qualification Requirements:
- Bachelor’s degree from a reputed university with minimum of 2 years’ experience in airline cargo sales
- Strong knowledge skills, trainings & experience of airlines and international airfreight industry
- Strong communication and client management skills
- Sensitive to confidential data and numbers
- Proven success record in setting and achieving goals
- Proficient in Microsoft Office usage
- Excellent Sales skills
- Well versed with flight/cargo operations
Please fill-up the form & upload your updated resume, a copy of pp size photo, scanned copy (ies) of your qualification & copy of citizenship etc. using the link: https://merojob.com/search/?q=Himalaya+Airlines. Only shortlisted candidates will be contacted.
Phone calls will not be entertained.