Website Casino Pride Nepal
Job Responsibilities
- Plan, forecast and execute food and beverage orders
- Process customer complaints patiently
- Check food and beverage supplies and place orders when needed
- Track and order shipments
- Plan, hire, train, oversee and manage the members of staff
- Oversee and supervise the welcoming of Guest
- Always strive towards an exceptional customer experience
- Organize all documentation for shift work on a daily basis including pre-shift reports, daily Training topics, shift floor plan, and manage labor on a daily basis through the chosen time management system.
- Ensure all staff are meeting all established standards of service. Monitor and test service skills of staff, retrain and reinforce all standards on food and quality and service details daily.
- Provide feedback and appraisals as necessary.
- Monitor and maintain cleanliness of dining rooms and work areas; communicate issues of safety, cleanliness or malfunctions to appropriate departments; manage maintenance/safety issues to completion.
- Plan and conduct meetings for outlets on a monthly basis to ensure staff is correctly.
- Communicated with and that staff are consistently trained and well-motivated.
- Attend Interdepartmental meetings to ensure good cross communication between departments.
- Guest-oriented and service-minded
Qualifications
- Ideally with a university degree or diploma in Hospitality or Tourism management.
- Minimum 2 years work experience as F&B Executive or F&B Manager
- Good operational, administrative and interpersonal skills are a must
Location: Boudha,Tushal