Website Casino Pride Nepal
Guest Relation Assistant
JOB DESCRIPTION:
- Welcoming guests in a friendly and professional way.
- Provide information about amenities, area and venues and promote services.
- Responsible for greeting and assisting the guest.
- Address and resolve guest complaints, concerns, or issues promptly and professionally.
- Gather guest feedback and communicate it to management to improve services,
- Maintain detailed knowledge of promotions, events, and entertainment offerings
- Maintain effective communication with various departments to fulfill guest requests,
- Accurately maintain guest records, logs, and incident reports.
REQUIREMENT:
- Must be 18 yrs. or older.
- Must have knowledge of Microsoft word & excel.
- Height minimum of 5.3”. Pleasant personality.
- Fluent in English and Hindi.
- Creative team player, with sense of initiative and dedication to deliver high level of guest services activities.
- Female candidates only.