Website Vianet Communication Ltd.
Corporate Care Executive – IBU
Number of Vacancy: 2
Qualification: Bachelors completed in management /Finance
Experience: 1 Year in similar role is an advantage.
Contract of Employment: Full-time
Job Location: Head Office , Jawalakhel ,Lalitpur
Skills and Knowledge:
- Proven experience in a customer-facing or finance-related role, with a strong understanding of post-sales processes and payment recovery.
- Excellent communication and negotiation skills, with the ability to build and maintain strong relationships with corporate clients.
- Strong organizational skills and attention to detail, with the ability to manage multiple accounts simultaneously.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Familiarity with financial software and systems for tracking payments and accounts.
- A proactive and solutions-oriented mindset, with a focus on results and achieving goals.
Job Duties & Responsibilities:
- Post-Sales Follow-Up: Take ownership of the post-sales process by proactively following up on overdue payments and outstanding dues across corporate accounts.
- Dues Recovery: Develop and implement strategies for recovering overdue accounts, ensuring payments are collected promptly and effectively.
- Customer Relationship Management: Enhance customer satisfaction by maintaining positive and professional relationships with clients, ensuring timely resolution of any issues related to payments.
- Collaboration with Other Departments: Work closely with finance, sales, and customer service teams to streamline processes, facilitate quick resolution of billing issues, and ensure efficient coordination.
- Reporting and Documentation: Maintain accurate records of communication with clients, track outstanding payments, and report on recovery status and trends to management.
- Improvement of Cash Flow: Contribute to the company’s overall cash flow by ensuring overdue accounts are addressed and resolved in a timely manner.
Note: Must have a valid driving license and self-owned two-wheeler.
Application Deadline: 2024-11-30