Garg Dental Pvt. Ltd.
Garg Dental Pvt. Ltd. as part of Garg Group was Established in 1998, as an extension of the existing Medical and Healthcare business since last six decades, we are importer & distributor of all kinds of Medical Division products in Dentistry in Nepal and also have been involved in designing, developing, planning and upgrading treatment centers/clinics, and dental/specialist’s hospitals.
Today we are privileged to be known as one of the leading distributors of various Dental Products & Accessories in Nepal from more than hundred reputed companies and with around 10,000 variety of various Medical and Dental products in our portfolio.
In order to streamline and make our strong presence in the Digital Market with promotions of our various Medicines, Medical & Equipment Products, Consumable Items & Services in Dentistry to wider clients Online throughout Nepal, we are looking for highly enthusiastic, experienced and competitive candidates for positions as Online Customer Support Executive (Dental Hygiene).
Dental Hygienist
No. of Vacancy: 4
Location: Gairidhara, Kathmandu Office
Responsibilities:
- Engage in day-to-day promotions, customer support through E-Commerce/Digital Marketing Management Platform for various Dental Products Online. Executing day to day operation, strategic business development, generate client base & maintaining client relationship, create, maintain and update client data, price catalogue, product displays, online payment management, help in content creation, create, follow-through and maintain online control mechanisms on ageing limits, as per instruction by E-Commerce Manager and the Management.
- Promotion & marketing of various medicines/equipment/accessories/consumable items & services related to Dentistry in Online Business Platforms,
- Provide complete Online Business Solution to clients as per requirements and follow through, grievance handling and coordinate with the Management to solve the problems on priority basis.
- Promote digital marketing and email marketing campaigns, development of website banners, and help in social content developing, search engine optimization, making Online Catalogue, pricing products, developing various promotional strategies,
- Handling logistics, addressing customer complaints and resolving these, day-to-day supervision of Sales & Marketing, Service Team Members including coordinating with Store Department,
- Make arrangement for digital order processing, online payments through various existing platforms,
- Preparing, analyzing and reporting Daily/Weekly/Monthly/Yearly Sales/Service Reports,
- Keep tag on Payments/Ageing Limits/Payment Recovery or any other issues with Clients along with Staff Members including all other E-Commerce Management related works as per the instruction and in coordinating with the Management Team Members.
Qualifications: Diploma/Bachelor Degree in Dental Hygienic Course
Experience: Minimum 1-2 Yrs. experiences Customer Support Services Digitally in Online Platform in Nepal – preferably in the Sector of Medicines, Medical Equipment & Service-related Online Businesses
Must possess own 2-Wheeler and updated Licenses
Sales and Marketing Executive/Officer
No. of Vacancy: 10
Location: Gairidhara, Kathmandu Office
- To create lead of clients, promotion/sales & marketing of various products (Medicines, Equipment & consumable items/accessories) related to Dentistry (Endodontics & Conservative, Prosthodontics, Implantology, Pedodontics, Periodontics, Orthodontics, Dental Radiology, Dental Laboratory, Instrument, Digital Dentistry, Oral Surgery & Cosmetics Dentistry) to Government / Private / Non-Government /Donor Agency funded-INGO/NGO affiliated Health Projects, District/Zonal/Province/Community Hospitals, Health Posts / Clinics, Specialists Medical Institutions/Teaching Hospitals, Medical / Research Institutions, Medical Labs etc. (Medicines, equipment & associated accessories) to General Hospitals, Clinics, Specialists Medical Institutions/Teaching Hospitals/Research Institutions, Medical Labs etc. throughout Nepal,
- Assess client requirements, follow-up for payments, handling grievances,
- Forwarding any service-related issues to service department,
- Controlling ageing limits, balance confirmation
- Relationship build-up & maintenance with clients at all levels,
- Be involved and assist in Tender processes, assist in other Business Development activities, assist in recovery processes,
- Day-to-day client visits, submission of daily Sales visit Reports to immediate Supervisor/Department Heads,
- Conduct weekly inter-departmental meetings, identifying existing issues, address and resolving those issues promptly in coordination and as per the instruction by Managers/Division Heads & the Management.
Qualifications: Diploma/Bachelor in Dentistry or Dental Hygiene or Bachelor of Science/Medicine
Experience: Minimum 3-5 Yrs. experiences as Sales Officer/Executives in Medicines, Equipment & consumable items/accessories related to Dentistry (Orthodontics, Implantology, Magnific lens, Dental Radiology, Dental Laboratory, Instrument, Digital Dentistry
Must possess own 2-Wheeler and updated Licenses
Hospital Coordinator
No. of Vacancy: 1
Location: Kathmandu Office
Responsibilities:
- Be involved in establishing, networking, maintaining professional relationships at all levels coordinating with Doctors/Hospital Management in Hospitals /Clinics throughout Nepal.
- Promote various Dental Medicines, equipment, consumable items including for Dental Surgery Cases in coordination with Hospital Management/Doctors
- Negotiate & finalization of costs for the cases, payment follow ups, prepare Quotations in coordination with concerned department heads at Office,
- Travel for case management, maintain very cordial atmosphere both with clients/Hospitals/Clinics promoting further Case related services, maintain inventory of medicines/equipment/consumable items for each & every Dental Surgery Cases, keep proper documentations, obtain balance confirmation papers, maintain payment ageing limits avoiding default scenario and be involved in all other related works in various facets in Dental Department as per direction by the Management.
Qualifications: Bachelor Degree in Dentistry/Science/Medical Technology with very smart & outgoing personality. Must be very diplomatic and good in communication with people at all level.
Must possess own 2-Wheeler and updated Licenses
Experience: 2-3 Years work experiences as Hospital Coordinator for various Dental products in Hospitals/Dental Clinics/Dental Labs throughout Nepal.
Dental Technician
No. of Vacancy: 4
Location: 2 – Kathmandu & 2 – Chitwan Stations
Responsibilities:
- Be involved in installation, maintenance and providing after sales service of all kinds of Dental products/accessories/equipment in Hospitals /Clinics throughout Nepal.
- To address all Service related issues promptly, be engaged in installation, testing, calibration, demonstration, follow-up all new equipment/software/products/accessories as per the specification, check rigorously Warranty periods, expiry Dates, AMC expiry date, AMC renewals, coordinate with Marketing/Store & Service Department Heads for necessary accessories, spare parts, for new orders, enquiry/monitor the functionality status of all currently installed equipment / accessories product wise/brand wise as applicable
- Maintain updated database of all Service-related assignments, plan in advance for all visits for installation/service/repair/maintenance/spare-parts with clients, coordinate properly with Head & Team Members of Service Department at Office, prepare, check, submit all updated Service Reports/Database/Tour/Visits etc.
- Performing all other associated works as per the instruction by the Department Head and the Management.
Qualifications: Diploma/Bachelor Degree in Science/Dental Technology/Electronics Engineering with experiences of installing, service & maintenance of Dental equipment/chairs/equipment etc.
Must possess own 2-Wheeler and updated Licenses
Experience: Minimum 3-5 Yrs. Experience as Dental Technician repairing, installation, providing after sales services for all kinds of Dental Products in Hospitals/Clinics throughout Nepal.
HR Officer
No. of Vacancy: 1
Location: Kathmandu Office
Responsibilities:
- Assist in development and implementation of HR strategies and initiatives aligned with the overall business strategy
- Bridge management and employee relations by addressing demands, grievances or other issues
- Manage the recruitment and selection process
- Support current and future business needs through the development, engagement, motivation and preservation of human capital
- Assist in development and monitoring of HR strategies, systems, tactics and procedures across the organization
- Nurture a positive working environment
- Assist in overseeing and managing a performance appraisal system that drives high performance
- Assist in payroll management and benefits program
- Assess training needs to apply and monitor training programs
- Report to management and provide decision support through HR metrics
- Ensure legal compliance throughout human resource management
Qualifications: Bachelor Degree in Human Resources Management
Must possess own 2-Wheeler and updated Licenses
Experience: Minimum 3-5 Yrs. Experience HR Officer in a reputed Trading House
Salary & Perks: Negotiable depending on experiences of Candidates as per the positions mentioned above. The Salary and Perks shall not be constraint for the right candidates. All candidates must have professional experiences working in above mentioned positions in the Medical Sectors – Hospitals/Clinics and must be frequently willing to travel throughout Nepal as part of employment.
Candidates will be chosen as per experiences and interested candidate can send their updated CV with expected Salary in Gross to E-mail: vacancy@gargdental.com | https://gargdental.com/