Online Customer Support Executive (Dental Hygiene)

Garg Dental Pvt. Ltd.

Garg Dental Pvt. Ltd. as part of Garg Group was Established in 1998, as an extension of the existing Medical and Healthcare business since last six decades, we are importer & distributor of all kinds of Medical Division products in Dentistry in Nepal and also have been involved in designing, developing, planning and upgrading treatment centers/clinics, and dental/specialist’s hospitals.

Today we are privileged to be known as one of the leading distributors of various Dental Products & Accessories in Nepal from more than hundred reputed companies and with around 10,000 variety of various Medical and Dental products in our portfolio.

In order to streamline and make our strong presence in the Digital Market with promotions of our various Medicines, Medical & Equipment Products, Consumable Items & Services in Dentistry to wider clients Online throughout Nepal, we are looking for highly enthusiastic, experienced and competitive candidates for positions as Online Customer Support Executive (Dental Hygiene).

ONLINE CUSTOMER SUPPORT EXECUTIVES (DENTAL HYGENE) – 10 POSITIONS

GAIRIDHARA, KATHMANDU OFFICE

Responsibilities:

  • Engage in day-to-day promotions, customer support through E-Commerce/Digital Marketing Management Platform for various Dental Products Online. Executing day to day operation, strategic business development, generate client base & maintaining client relationship, create, maintain and update client data, price catalogues, product displays, online payment management, help in content creation, create, follow-through and maintain online control mechanisms on ageing limits, as per instruction by E-Commerce Manager and the Management.
  • Promotion & marketing of various medicines/equipment/accessories/consumable items & services related to Dentistry in Online Business Platforms,
  • Provide complete Online Business Solution to clients as per requirements and follow through, grievance handling and coordinate with the Management to solve the problems on priority basis.
  • Promote digital marketing and email marketing campaigns, development of website banners, and help in social content developing, search engine optimization, making Online Catalogues, pricing products, developing various promotional strategies,
  • Handling logistics, addressing customer complaints and resolving these, day-to-day supervision of Sales & Marketing, Service Team Members including coordinating with Store Department,
  • Make arrangement for digital order processing, online payments through various existing platforms,
  • Preparing, analyzing and reporting Daily/Weekly/Monthly/Yearly Sales/Service Reports,
  • Keep tag on Payments/Ageing Limits/Payment Recovery or any other issues with Clients along with Staff Members including all other E-Commerce Management related works as per the instruction and in coordinating with the Management Team Members.

Qualifications: Diploma/Bachelor Degree in Dental Hygienic Course

Experience: Minimum 1-2 Yrs. experiences Customer Support Services Digitally in Online Platform in Nepal – preferably in the Sector of Medicines, Medical Equipment & Service related Online Businesses

Salary: Negotiable depending upon candidate’s experience in E-Commerce / Digital Marketing Business

Candidates will be chosen as per experiences and interested candidate can send their updated CV with expected Salary in Gross to E-mail: vacancy@gargdental.com

Garg Dental Pvt. Ltd.
Head Office
127, Gairidhara Road, Kathmandu, Nepal
Tel. No.: +977-1-4436276, 4436544
Email: vacancy@gargdental.com
Website: https://gargdental.com/

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