Website Goenka Group
Recovery Officer
- Ensure the set targets on bad debt recoveries are met
- Ensure day to day monitoring of all accounts in arrears in coordination with reporting managers
- Ensures conformity with the overall organization’s risk management policies and standards
- Undertake regular and frequent calls, site visits, follow-ups to implement remedial strategies and action plans
- Initiate demand and reminding letters to all defaulting customers and review all credit files for proper documentation and monitoring.
- Follow up on major debtor accounts assigned to ensure recoveries through calls, demand notices or any other appropriate means.