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UNDP
JOB OPPORTUNITY
Information and Communication Technology Expert (1 position), Level : SB 4/Peg II (Only for Nepalese nationals)
LOCATION : Kathmandu, NEPAL
TYPE OF CONTRACT : Other
STARTING DATE : 01-Oct-2024
APPLICATION DEADLINE : 26-Jul-24 (Midnight New York, USA)
POST LEVEL : Other
DURATION OF INITIAL CONTRACT : One year with possibility of extension
LANGUAGES REQUIRED : English
EXPECTED DURATION OF ASSIGNMENT :
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
Background
Enhancing Access to Justice through Institutional Reform Project-II (A2J-II) implementing under Nationally Implemented Modality (NIM), is the second Phase of Access to Justice project closed in 2021. Under the overall leadership of the Ministry of Law, Justice and Parliamentary Affairs (MOLJPA), the project will be implemented jointly and in a close partnership with UNDP Nepal.
The A2J Project II aims to enhance access to justice of women and other marginalized communities by strengthening the integrated legal aid services and criminal justice system in Nepal. Furthermore, the project focuses mainly on supporting the implementation of integrated legal aid frameworks by establishing necessary frameworks to deliver the justice at the local level, strengthening justice sector institutions to provide effective remedies to protect and promote the rights of women and marginalized groups as per the national and international commitment and empower women, and other marginalized groups, in particular Dalit, PWD, LGBTIQ + and people below the poverty line to claim their rights and participate in judicial governance/civic life.
The project will be implemented in a close coordination and partnership with government stakeholders at federal, provincial and local level. The Attorney General Office, Justice sector actors, Nepal Bar, Province and Local Governments including Judicial Committees will be the partners to work in a coordinated manner to achieve overall goals of the project.
The Project aims to be implemented in four provinces namely, Sudurpaschim, Karnali, Province No.2 and Province No. 1. The districts and local level will be selected through a rapid mapping exercise.
The ICT Expert, who will be work under the guidance and supervision of the National Project Manager, will be responsible to facilitate the ICT needs assessment and assistance in introducing and strengthening innovation, and in providing ICT advice and support to the partners.
The objective of this assignment is to ensure proper implementation of appropriate technologies (software and hardware) and development of ICT tools for effective data management, upgrading existing ICT capacity and system of the project and the partners.
The incumbent is expected to spend a significant proportion of his/her time in innovation in ICT use in the project implementation and upgrade ICT system of the project and partners. S/he will lead in implementing digital technology to manage project activities especially those related to digital capacity building at the federal, provincial and local level and digitalization justice system. This assignment requires the ICT expert to offer his/her expertise in designing, implementing, and following up on the digital components of the Project.
Duties and Responsibilities
Under the overall supervision and guidance of the National Project Manager (NPM) of A2J-II and in close coordination with UNDP Nepal Country Office, ICT Expert will take lead role in digital innovation and ICT capacity building to achieve following objectives of this tasks.
- Assess, design and adopt appropriate digital technology interventions especially in the initial phase of the implementation;
- Provide technical assistance to the stakeholders and implementing partners;
- Support in ensuring mainstreaming of Gender Equality and Social Inclusion (GESI) throughout programme interventions; and
- Perform any other tasks assigned by the concerned authorities.
1. Assess, design and adopt appropriate digital technology interventions especially in the initial phase of the implementation:
- Actively partake in planning and implementation of project activities related to data management (collection, analysis, and visualization) and digital innovation in the field of law and justice sector;
- Develop capacity development action plans on digital readiness and capacity of Implementing partners and justice actors based on the ICT need assessment;
- Conduct regular monitoring and check-ups to identify gaps and challenges in adopting digital technologies introduced through the project;
- Develop data visualization training materials for implementing partners and stakeholders;
- Develop capacity building materials for data analysis and investigative skills for justice actors;
- Take lead in purchasing software and hardware for automated and/or manual data collection, analysis, mapping, and visualization;
- Ensure proper monitoring and reporting on digital innovation activities and provide guidance and recommendations for improvement of the project strategies and plans;
- Regularly study and adopt international best practices on digital transformation through learning events organized by UNDP and other partners;
- Identify partnership opportunities with private sector for digital innovation in government;
- Strengthen IT systems of the project, partners including provincial and local level;
- Streamline and coordinate with other concerned government at provincial and local level on IT; and
- Ensure coordinate with the ICT expert of Accountability component, partner organizations for better ICT inputs.
2. Provide technical assistance to the stakeholders and implementing partners:
- Offer technical guidance and support to stakeholders and implementing partners in adopting digital technology including to enhance the grievance handling mechanisms (namely Hello Sarkar and Hello CM);
- Offer evidence based technical advice to the project team, MoLJPA and partner in relation to the ICT related decision making;
- Support to upgrade IT system of the MOLJPA and partners to ensure sustainable use of the ICT products that project invested;
- Support provincial and local governments decision making in product design process (mobile applications, digital portals) especially regarding product features and technology options;
- Mentor the officials working with the project team, implementing partners including provincial and local government on data classification, processing, information management system;
- Provide technical guidance and support to Access to Justice Project in its project implementation and activities on digital capacity building of the justice sector;
- Perform other operational duties related to the programme as assigned by National Project Manager; and
- Support to upgrade existing ICT system and products of the projects and implementing partners.
3. Support in ensuring mainstreaming of Gender Equality and Social Inclusion (GESI) throughout programme interventions:
- Provide inputs related to ICT on GESI component for the development of GESI tools and support their implementation at federal level, provincial and local level;
- Ensure that accessibility for women and excluded/marginalized groups is a key factor in the development and roll-out of IT and E-Governance systems at all levels, with particular attention to digital accessibility for persons with disability;
- Develop and facilitate capacity development sessions for technical Staff and external stakeholders on the importance of GESI-responsive IT and E-Governance systems; and
- Support dissemination of information, learnings and good practices to promote GESI mainstreaming and GESI-responsive capacity development initiatives related to IT and E-Governance.
4. Perform any other tasks assigned by the concerned authorities:
Impact of Results
- Legal aid system is strengthened and made readily available for the women, people with disability, and marginalized people at the provincial level;
- Coordination and collaboration between all the justice sector stakeholders for the effective functioning of legal aid system is ensured; and
- Gender and social inclusion is mainstreamed into planning and programming at the province level and strengthen legal aid outreach for women.
Competencies
Corporate competencies
- Demonstrated high moral integrity by modelling the UN’s values and ethical standards, sound political judgment as well as diplomacy, impartiality and discretion and proven capacity of initiative, discretion and leadership;
- Displays cultural, gender, religious, race, nationality and age sensitivity;
- Accountability;
- Creative Problem Solving;
- Effective Communication;
- Inclusive Collaboration;
- Stakeholder Engagement;
- Leading by Example.
Functional Competencies
- Excellent understanding of ICT system and digital platform of government of Nepal, especially legal and judicial sector;
- Familiarity with legal aid, access to justice and human rights issues;
- Ability to adapt to flexible and fluid situations;
- Promotes knowledge management in UNDP and a learning environment in the office through leadership and personal example;
- Actively works towards continuing personal learning and development in one or more practice areas, acts on learning plan and applies newly acquired skills;
- Development and Operational Effectiveness
- Ability to strengthen/upgrading existing ICT system and capacity ;
- Ability to oversee provide ICT inputs to the government authorities and bureaucracy;
- Ability to implement new systems and affect staff behavioral/attitudinal change.
- Management and Leadership
- Builds strong relationships with clients, focuses on impact and results for the client and responds positively to feed-back;
- Consistently approaches work with energy and a positive, constructive attitude;
- Effective communications skills and ability to establish good working relationships with national and international interlocutors;
- Demonstrated openness to change and ability to manage complexities;
- Ability to work and act under pressure and with discretion in a politically sensitive, fast paced environment with a minimum of comfort;
- Ability to travel under harsh conditions within the country whenever required.
Required Technical Competencies
MS SQL (Structured Query Language):
- Proficient in designing, implementing, and maintaining SQL databases.
- Skilled in writing complex SQL queries, stored procedures, and triggers for efficient data retrieval and manipulation.
- Experienced in database optimization, performance tuning, and troubleshooting to ensure optimal database performance.
- Knowledgeable about database security best practices and data integrity constraints.
Power BI (Business Intelligence):
- Expertise in creating interactive dashboards and reports using Power BI for data visualization and analysis.
- Proficient in data modeling, transforming raw data into meaningful insights, and creating data-driven visualizations.
- Skilled in connecting to various data sources, including databases, Excel files, and cloud services, to extract and analyze data.
- Experienced in implementing row-level security and role-based access controls to ensure data confidentiality and compliance.
Python:
- Strong programming skills in Python for data analysis, scripting, and automation tasks.
- Proficient in using Python libraries such as Pandas, NumPy, and SciPy for data manipulation and analysis.
- Experienced in developing web applications, APIs, and data processing pipelines using frameworks like Django or Flask.
Power Automate:
- Proficient in automating workflows and business processes using Power Automate, a cloud-based automation tool from Microsoft.
- Skilled in creating automated workflows that connect various applications and services to streamline repetitive tasks and improve efficiency.
- Experienced in designing workflows with triggers, actions, conditions, and loops to automate data entry, notifications, approvals, and data synchronization.
- Knowledgeable about Power Automate connectors and integrations with popular services like Microsoft 365, SharePoint, and third-party applications.
Application Development and Maintenance:
- Proven experience in full-stack application development, from requirements gathering and design to implementation and deployment.
- Skilled in version control systems like Git for collaborative development and code management.
- Experienced in software testing methodologies, including unit testing, integration testing, and end-to-end testing.
- Proficient in troubleshooting and debugging software issues, performing root cause analysis, and implementing timely solutions for bug fixes and enhancements.
Required Skills and Experience
Education
- Master’s or Bachelor’s Degree, IT, computer science, or any other related field.
Work Experience
- At least five years of experience with Master’s degree or alteast seven years of experience with Bachelor’s degree in the area of e-governance and/or e-government with introduction of innovative strategies and tools in public service delivery;
- Experience in working at the national/international level with IT/ systems development is essential;
- Demonstrated track record of delivering high-quality reports on time;
- Experience of working in sub-national governance reform will be an advantage;
- Sound understanding of the Sustainable Development Goals (SDGs) and their implications local governance would be an advantage.
Language Requirements
- Fluency in English and Nepali, both written and oral, at professional level are essential.