IT Associate

Website WorldLink Communications Ltd.

IT Associate

Current Job Vacancies: 1
Deadline: 12 September, 2023
Functional Designation: Enterprise Customer Support
Department: Kantipath
Location: Kantipath

Duties & Responsibilities

  • Installation, maintenance and installation of IT hardware.
  • Assist customer in maintaining and running their equipment smoothly
  • Visit customer site as per schedule for maintenance
  • Help customers to use devices optimally and provide short training if needed
  • Keep management informed of all activity, including timely preparation of reports
  • Should train others and be generous with time to pass on knowledge
  • Should manage customer network cabling for clean operation

Qualifications & Requirements

  • Intermediate Degree (Any) with 3+ years of direct field experience in working with IT support to Anti-Virus, OS installation and maintenance, desktop and laptop troubleshooting, working with computer peripherals, photocopy, printer maintenance etc.
  • Own a wheeler with a valid driving license
  • Experience in maintenance work of different IT or electronic equipment
  • Able to read and understand technical manuals, procedural documentation, and OEM guides
  • Able to operate tools, components, and peripheral accessories

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