IT & Business Support Associate

Position: IT & Business Support Associate

Level: Assistant (Up – to Supervisor level).

Job Description

Roles and Responsibilities

A. Infrastructure & Network Management

• Maintain servers, LAN, intranet, CCTV, and network connectivity.
• Troubleshoot hardware, software, and network issues.
• Manage daily backups and perform UAT restorations.

B. User Support & Security

• Provide IT support to employees and manage user access control.
• Create System X, RTA/DP, and Mero Share accounts as requested.
• Enforce IT policies and maintain documentation.

C. Procurement & Vendor Coordination

• Assist in IT budgeting, procurement, and vendor quotations.
• Renew IT agreements and coordinate upgrades/repairs.

D. Website & Digital Initiatives

• Update website content and liaise with hosting providers.
• Support digital transformation projects.

E. CDSC Operations

• Manage BO/DEMAT file transfers and resolve failed transactions.
• Coordinate with CDSC IT for system functionality.

Eligibility Criteria

• Candidate having BIM/BIT degree or other related academic degrees. Candidate having relevant experience will be preferred.
• Should have minimum first division or CGPA 3.00 on a scale of 4 from recognized university.

  Age should not exceed 30 years as on 18th July, 2025