Jonchhen Group of Companies
Service Center Manager
Central Service Center Pvt. Ltd., the authorized service center for Mahindra & Mahindra vehicles for Chitwan region, is one of the entities under Jonchhen Group of Companies. Under the direct supervision of the Area Manager and guidance of the Managing Director, the Service Center Manager is expected to supervise all areas of service center operation including overseeing employee scheduling and performance, and day-to-day tasks related to automobile filling, maintenance, and repair services.
Supervisory Responsibilities:
- Hires and trains employees.
- Oversees the day-to-day workflow and assignments of service staff.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline of employees as needed and in accordance with company policy.
Functional Responsibilities:
- Oversees and when necessary, may perform customer service functions.
- Supervises and when necessary, assists with administrative services related to automobile repairs.
- Prepares and maintains operating reports.
- Monitors inventory, and orders supplies, tools, when needed.
- Schedules and arranges necessary maintenance for the service center.
- Performs other related duties as assigned.
Competencies:
- Strong understanding of accounting principles, financial regulations, and reporting standards.
- Excellent managerial and leadership skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Ability to prepare operating reports and to reconcile records.
- Extensive knowledge of automobile repair with ability to read and interpret technical manuals.
Recruitment Qualifications
- Master/Bachelor degree in management, accountancy, or related field.
- At least two years of related experience working in a service center in a supervisory position.
- Completion of the mechanical training program is desired.
Location: Bharatpur, Chitwan
Benefits and Compensation:
OPEN TO NEGOTIATION on the basis of valid experience and current earnings.