Knowledge Management and Digitalization Specialist

Knowledge Management and Digitalization Specialist – 1 position(s) – Open for All

Duty Station : Kathmandu (with about 35% of the time in the field)

Job Description

Job purpose:

This position is responsible for establishing a robust knowledge management system and fostering a culture of learning, innovation, and information sharing within the SheLeads Project. The Knowledge Management and Digitalization Specialist shall focus on capturing, organizing, and disseminating project insights to support evidence-based decision-making and learning. Additionally, the position shall leverage digital tools and ICT solutions to enhance knowledge management processes, improve project outcomes, and streamline operations, including tracking and reporting mechanisms. S/he shall play a pivotal role in integrating IT and digitalization initiatives into the project, ensuring that digital solutions are effectively utilized to optimize efficiency, enhance collaboration, and support the achievement of project objectives. S/he shall also act as the Digital/IT focal person, providing technical guidance and support to the project team.

Roles and Responsibilities:

Compliance with policies, rules/regulations, and guidelines

• Adhere to relevant policies, procedures, regulations, and guidelines of HELVETAS Swiss Intercooperation (Code of Conduct; NPR-Nepal; Finance Manual; Security Response Guide; Gender Equality and Social Inclusion Guide; Mobbing, Sexual Harassment & Abuse of Authority; Code of Conduct Against Corruption etc.) and other specific policies applicable for project.
• Ensure Conflict Sensitive Programme Management at all levels.
• Ensure the Human Resource Information System is updated and functioning well.
• Ensure compliance of all the terms and conditions agreed between HELVETAS Swiss Intercooperation Nepal and the donor.

Knowledge Management:

• Lead the establishment and implementation of a Knowledge Management (KM) framework within the SheLeads project, ensuring that knowledge generation, organization, and sharing are systematically integrated into all project activities.
• Provide advice and technical guidance on the development and operationalization of the Results-Based Financing (RBF) monitoring system, ensuring it is designed to capture and store insights that contribute to a broader KM strategy.
• Develop and maintain mechanisms to document lessons learned, best practices, and project innovations, ensuring that knowledge is accessible and contributes to continuous improvement and scaling.
• Collaborate with stakeholders to create platforms or tools that facilitate knowledge sharing, including digital repositories, dashboards, and regular learning sessions.
• Lead capacity-building efforts by training project partners and team members on KM principles and their practical application, emphasizing the importance of knowledge sharing for sustainability and replication.
• Oversee the integration of KM processes into monitoring, evaluation, and reporting systems to ensure that data collection and analysis contribute to a knowledge-rich project environment.
• Support the development of communication products, such as knowledge briefs and case studies, to disseminate project outcomes and insights to wider audiences.

Digitalization:

• Lead the design, implementation, and maintenance of digital platforms and tools, such as dashboards and databases, to support real-time project tracking, reporting, and data-driven decision-making.
• Identify and implement ICT solutions to streamline operations, improve collaboration, and enhance the efficiency of project activities and workflows.
• Train project partners and team members on the effective use of digital tools and platforms, ensuring widespread adoption and proficiency in leveraging technology for project outcomes.
• Oversee the security, reliability, and scalability of all digital systems, ensuring adherence to data protection standards and addressing any technical issues promptly.

Monitoring, Evaluation and Learning (MEL)

• Support Project Coordinator with designing of a MEL plan for the project and conduct continuous monitoring spanning from the inception phase to long-term monitoring- post project phase, based on project monitoring framework and monitoring. Support Project Coordinator with preparation of monitoring report accordingly.
• Develop a comprehensive digital MEL framework, integrating real-time data collection and analysis with performance tracking using data visualization tools.

Coordination and Networking

• Collaborate with project teams, partners, and stakeholders to facilitate smooth coordination of digital initiatives and KM activities.
• Participate in stakeholder meetings, workshops, and networking events to share insights on digitalization and knowledge management practices.
• Collaborate with NGO Nepal Alliance team members on digitalization component.

Others

• Provide ongoing technical support for digitalization efforts, troubleshooting issues, and recommending solutions to enhance system functionality.
• Stay updated on emerging technologies and trends in digital data collection, KM, and MEL to integrate innovative solutions into the project.
• Contribute to project visibility and communication efforts by providing digital tools for capturing and disseminating key project achievements.
• Perform any additional tasks as assigned by the project leadership to support overall project success.
• Carry out duties as assigned by the line manager and Country Director.

Required Education, Experience and Competencies:

Education & Experience

• Master’s degree in information technology and information management, or a related field.
• A minimum of 4 years of experience in the development sector, with a focus on digital tools for Monitoring, Evaluation, and Learning (MEL), knowledge management, or similar roles.
• Proven track record in using digital platforms for data collection, analysis and visualization.
• Experience working with government agencies, donors, and development networks, particularly in the context of gender equality, social inclusion, and poverty reduction.

Skills and Competencies

• Knowledge about Result Based Management and worked based on the logical framework.
• Excellent data analysis and visualization skills using tools like Power BI, enabling clear presentation of complex data.
• Proven experience in designing and conducting monitoring and evaluation and reporting of learning based on the logical framework of the project.
• Experience in managing Knowledge Management systems, including setting up centralized databases and ensuring their accessibility for team collaboration.
• Ability to train and build capacity of team members in the use of digital tools and platforms.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with diverse stakeholders.
• A proactive and innovative mindset, with the ability to adapt to changing project needs and emerging digital technologies.
• Understanding of local context including the status of young girls and women in Nepal.
• Experience in analyzing projects and programmes from a GESI perspective.
• Commitment towards gender equality, social inclusion and poverty reduction.
• Experience in working with government agencies, donors and networks of development agencies.
• Experience in working with young girls, women and communities.
• Fluency in written and spoken English and Nepal language and advance skill in using the computer and good experiences in using digital platforms.
• Comfortable working in a larger team and collaboratively meeting deadlines.

Additional Information

Any telephone enquiries/and or attempts to apply undue influence will result disqualification of candidates. Only short-listed candidates will be contacted for the selection process. Helvetas Nepal reserves the right to reject any or all applications without assigning any reasons.

Helvetas Nepal promotes workforce diversity and applies positive discrimination to candidates from discriminated groups (women, Dalit, Janajati, Madhesi/Terai, and other minority communities).

Application Deadline : 04 Jan, 2025