Website MAW Earthmovers Pvt. Ltd.
MAW Earthmovers, largest division of MAW Group of Companies and the sole distributor of JCB in Nepal which is UK based global brand and present in more than 150 countries.
CRM Executive
Location: Dhobighat
Job Description:
- Manage customer calls and create tickets for issues.
- Resolve and close all calls, and gather post-service feedback from customers.
- Perform pre-service follow-ups
- Regularly update the customer database.
- Coordinate with branches and the product support team to ensure timely customer service.
- Provide daily reports to the CRM Manager.
Job Specification:
- Bachelor’s degree in any discipline
- Should have at least 1 year experience in same field
- Should be well versed with Microsoft Office Products
- Should have good communication skills
Send your CV to: jcbhrd@mawnepal.com