Quality Assurance Associate

  • Full Time
  • Anywhere

Website Dish Media Network Limited

JOB OPPORTUNITY

Position: Quality Assurance Associate

Job Description

  • Conduct field audits of FTTH installations and service tickets (NST/OST/IST), and network maintenance activities to ensure service quality.
  • Verify fiber routing, cable fixing, ONT installation, and router configuration as per ISP standards.
  • Cross-check material utilization (fiber cables, drop wires, routers, ONTs) with system records and service tickets.
  • Perform random inspections to ensure proper splicing, termination, and signal quality testing (power levels, basic OTDR checks).
  • Monitor and evaluate vendor/field team performance based on SLA, installation quality, and resolution timelines.
  • Identify issues such as high loss, poor cable management, duplicate connections, and improper installations, and report them.
  • Ensure compliance with network standards, safety practices, and documentation procedures.
  • Prepare and submit weekly audit and compliance reports, highlighting operational gaps and risks
  • Travel across assigned regions for site surveys, audits, and quality checks of ISP network infrastructure.

Job Specification

  • Minimum +2 pass in Science, Management, or Technical Background.
  • Preference will be given to candidates with basic knowledge of networking.
  • 1–2 years of experience in ISP.
  • Basic understanding of fiber network systems (FTTH) and ISP operations.
  • Knowledge of site survey and fiber routing planning.
  • Basic understanding of fiber networks, routers, and drop-wire installation.
  • Basic knowledge of fiber splicing, termination, and testing.
  • Familiarity with routers, customer installations, and service tickets.
  • Knowledge of material verification and usage tracking.
  • Basic computer skills (MS Word, Excel, reporting).
  • Ability to prepare audit reports and maintain documentation.
  • Good communication and coordination skills.
  • Willingness to travel frequently for field audits.
  • Detail-oriented, honest, and responsible in handling audit tasks.

To apply for this job please visit dishhome.rigojobs.com.

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