Raintree Tours and Travel Pvt. Ltd.
Senior Ticketing Officer
Company Overview:
Raintree Tours and Travel Pvt. Ltd. is a local investment and a prominent tour operator managed by experienced professional team handling outbound and inbound travel business. Furthermore, the company provides recreational and business travellers with professional service and consultation.
Job Requirements:
- 5+ years of relevant experience
- Bachelor completed in tour/travel preferred
- IATA certified / worked in IATA accredited travel agency
- Amadeus, Galileo, Sabre system knowledge
Job Description:
- Your responsibilities will entail giving advice to clients, booking flights (Domestic and International)/ issue tickets, reservation of hotel via system worldwide
- Collect PNR’s, issuing tickets, re-scheduling, hotel bookings, and cancellations
- Collect and check documents as per country specific requirements. Handle ticketing enquiries including airfare quotations, reservations, and e-Ticket issuances.
- Working closely with leisure and corporate clients, airlines, travel agencies, transport, and other service providers. You will build strong, professional working relationships with them and all your main clients
- Plan routes and compute ticket costs. You must handle complain and obtain feedback from customers along with up gradation of customer service.
- Determine whether the ticket is available on the required date requested by customer or not.
- Prepare customer invoices and accept payment.
- Follow up with airlines companies for refunding and capping tickets.
Location: Jyatha, Kathmandu
Apply:
Send us your cv mentioning the position at raintree.hr1@gmail.com