Sales Call Center Head

  • Full Time
  • Lalitpur
  • Applications have closed

Website WorldLink Communications Ltd.

Sales Call Center Head

Current Job Vacancies: 1
Functional Designation: Sales Call Center Head
Department: Retail
Location: Jawalakhel, HeadOffice

Jobs and Responsibilities:

  • Formulate strategic plans and drive to increase sales of the department.
  • Improvise current procedures in a sales call centre to increase conversion of leads.
  • Collaborate, coordinate and train diverse teams of sales and customer service and make them highly efficient.
  • Assist in the formulation of targets for individuals and teams
  • Should possess the ability to optimize procedures and keep staff motivated
  • Measure performance with key metrics such as call abandonment, call waiting etc.
  • Keep management informed on issues and problems
  • Prepare monthly/annual results and performance reports

Minimum Qualifications & Specifications

  • Minimum Bachelor’s Degree in business faculty, MBA will be added advantage
  • Proven exceptional track record with two years of experience in sales
  • Experience in the Call center will be an added advantage.
  • Proficient in English and Nepali Language.
  • Proficient knowledge of MS Excel & PowerPoint.
  • Outstanding Leadership, Communication and Negotiation abilities
  • Results-oriented

Deadline: 30 June, 2023

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