Cafe/Barista Manager

Cafe/Barista Manager

Key Responsibilities:

• Manage daily café operations, including staff scheduling, inventory control, and customer service.
• Train, supervise, and motivate baristas and support staff to maintain high service and product standards.
• Prepare high-quality coffee and beverages, ensuring consistency in taste and presentation.
• Handle customer complaints and feedback professionally and promptly.
• Monitor stock levels and order supplies in a timely and cost-effective manner.
• Maintain cleanliness, hygiene, and safety standards as per food service regulations.
• Track daily sales, manage POS systems, and report on financial performance.
• Plan and implement promotional activities, seasonal menus, and customer engagement strategies.
• Ensure smooth coordination between kitchen, service staff, and management.

Requirements:

• Proven experience as a Barista and/or Café Manager.
• Strong knowledge of coffee brewing techniques, equipment, and latte art.
• Excellent communication, leadership, and customer service skills.
• Ability to manage a team, multitask, and work in a fast-paced environment.
• Familiarity with POS systems and basic inventory and cash handling procedures.
• Flexibility to work on weekends, holidays, and during peak hours.

Preferred:

• Certification in hospitality or barista training.
• Experience in food handling and basic kitchen operations.
• Creativity in introducing new beverage items and improving menu offerings.