System and Process Manager (P & O)

System and Process Manager (P & O)

Job Information

Department Name: People & Organisation
Industry: Management
Work Experience: 4-5 years
City: Kathmandu
State/Province: Bagmati
Zip/Postal Code: 44600

About Daraz
Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.
For more information, please visit www.daraz.com

Job Description

• Maintain the process flow for all activities from recruitment to post exit which involves interaction with the P&O team
• Carries out periodic audits of the HR systems to gauge whether the designed process flows are accurately mapped in the systems as well
• Defines SLAs for all of HR activities and ensures they are maintained
• Accountable for providing data/ information required for key initiatives like performance management, engagement surveys, headcount planning, appraisals, etc. and drive the overall timelines
• Understand the HR systems and be the subject matter expert for any system changes, deployment of new functionality, and system related process work or integration project work
• Provide new user training to HRIS and administrative processing for HR users; facilitate system training and communication as needed
• Identify and troubleshoot system issues and work with others (HR partners, vendors) as needed to bring to resolution
• Assist with people data analytics and reporting capabilities, ensuring systems are optimized to reduce manual reporting
• Work closely with payroll, compensation, and benefits team members to ensure accuracy of benefits deductions, status changes, compensation, and time/attendance related issues

Requirements

• Masters Degree in Management Human Resource with 4 to 5 years of experience
• Ability to function well in a fast-paced work environment by managing priorities with short deadlines
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
• Strong organizational skills with a track record of leading process improvement projects
• Ability to research and recommend various aspects of HR process and practices like candidate experience, rewards structure, business continuity, etc. that cater to the needs of the organization
• Maintaining confidentiality of employee data with utmost care and priority
• Excellent written and verbal communication skills
• Work exposure in multinational companies will be an added advantage.

Competencies

• Technical
• Analytical
• Communication
• Initiative
• Team Player

Benefits

• International working environment, and a unique opportunity to learn from the best in e-commerce and business growth.
• A platform to learn from Alibaba’s world-leading ecosystem
• Rigorous training and exposure in team management, leadership, business analytics, and operations.
• An opportunity to train the next generation of business leaders
• Competitive salary and incentive package
• Health & Medical insurance

Tagged as: Daraz, Kathmandu, Process Manager