IT Assistant

Position: IT Assistant

Nepal Netra Jyoti Sangh (NNJS), a leading non-profit organization working to reduce avoidable blindness and improve access to quality eye care across Nepal, is seeking a motivated IT Assistant to join our Central Office in Kathmandu.

Key Responsibilities:

• Provide day-to-day IT support to staff for computers, laptops, printers, and network-related issues.
• Install, configure, and maintain computer hardware, operating systems, and application software.
• Working knowledge of Network Attached Storage (NAS) systems, firewall configuration, and basic network security management.
• Support the maintenance of LAN, internet connectivity, routers, switches, and Wi-Fi networks.
• Troubleshoot hardware, software, and network problems in a timely manner.
• Maintain and update antivirus systems and data security measures.
• Assist in maintaining the organization’s database systems and Management Information Systems (MIS) when required.
• Support virtual meetings, training sessions, and digital communication platforms.
• Maintain an inventory of IT equipment and ensure proper documentation.
• Assist in data backup and system recovery procedures.
• Provide IT support to workshops, meetings, and events organized by NNJS.
• Perform other IT-related tasks assigned by the supervisor.

Education & Experience:

• Diploma in Computer Engineering, Information Technology, or related field from a recognized institution with at least 1 year of relevant work experience, OR
• Bachelor’s degree in IT, Computer Science, Computer Engineering, or related discipline (fresh graduates with strong technical skills may apply).
• Minimum 1 year of experience in IT support, networking, or system maintenance preferred.
• Experience in hardware troubleshooting and network support will be an advantage.

Required Skills and Knowledge

• Good knowledge of Windows operating systems and MS Office applications.
• Ability to troubleshoot hardware, software, printers, and peripheral devices.
• Knowledge of basic networking, routers, switches, and internet configuration.
• Familiarity with data backup systems and antivirus/security tools.
• Basic understanding of website management or database systems is an added advantage.
• Strong problem-solving skills.
• Good communication and interpersonal skills.
• Ability to work independently and in a team.
• Ability to maintain documentation and IT inventory records.

Interested and eligible candidates are requested to submit their CV and Cover Letter via email to nnjs@nnjs.org.np

Tagged as: Kathmandu