Clinical Application Specialist-(Nurse)

Posiiton: Clinical Application Specialist-(Nurse)

East West was founded in 1981 by the visionary Mr. B.R Shrestha, who saw the compelling need to advance the medical sector in Nepal, which was an untapped sector at the time.

Now, with a legacy of over 40 years, East West is one of Nepal’s leading Healthcare Equipment and Consumables supplier known best for providing a complete healthcare solution.

We are able to provide our services through our various companies – East West Concern, East West International and East West Enterprises.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Contact various customers to sell company products and services.
• Provide pre-sales technical assistance and product education to the customers/distributors.
• Perform regular or as-required follow-up to promote sound relations.
• Receive and review requests for information and proposals or quotes.
• Assist in the negotiation of contract agreement between the Company and customers/distributors.
• Prepare back-up material and information for sales proposals and submit to the supervisors for approval.
• Maintain continuous customer/dealer follow-up on all proposals and forward all necessary additional information as required.
• Prepare and maintain customer/distributor lists of all sales calls and contacts, and provide the internal Sales & Service staff with timely reports related to all sales and promotional/development activities
• Collaborate on creating short and long range sales planning consistent with the company goals and objectives.
• Place telephone calls to customers/distributors to give follow-up information, make appointments, and aid in qualifying sales leads.
• Review and report marketing leads to qualify prospective customers/distributors interested in Company products and services.
• Answer and fill all requests for brochures, information, and/or special Company support information or media.
• Organize and participate in customer/distributor and industry conferences, trainings, facility tours, conventions, association meetings, exhibitions, trade shows and etc. as required or as may benefit the company’s relations and business development.
• Develop, prepare and travel to customer sites to conduct demonstrations and presentations to existing customers/dealers and prospective customers/dealers.
• Acts as a liaison between company’s Technical and Operational departments regarding customer/distributor issues and needs.
• Advise the Operational and Technical departments of customer/distributor complaints and concerns seeing that appropriate actions are taken to reach a satisfactory resolution.
• Report to the customer/distributor the actions taken to correct issues and complaints.
• Submits recommendations to the Sales Head/ Sales Managers regarding needs for sales guides, brochures, technical data, service description sheets and etc.
• Visit customers/distributors required to discuss timely issues, future business, follow-ups, and as required or beneficial to maintain good relations.
• Prepares written reports as required for submission.
• Maintains a portfolio of all business, sales, and business development activities.
• Perform other related duties to the Sales & Service Departments function as assigned by the supervisor that shall be beneficial to the company, customers/dealers, and the promotion and development of new business.
• Maintain and update accurate inventory of marketing and demonstration products for all Rapid Response marketing and sales materials as may be required for distribution to current and potential customers/dealers.
• Perform/ Assist with Installation, Maintenance and Break-down calls.

Job Requirement:

1. Education: B.Sc. Nursing

2. Experience: Experience in handling healthcare equipment.

Tagged as: Kathmandu