Trainee-Communication and Knowledge Management

POSITION: Trainee-Communication and Knowledge Management
WORKSITE LOCATION: Kathmandu with field visits as and when required.
LENGTH OF TRAINEESHIP: Six Months

ABOUT PROSPER GLOBAL

Prosper Global is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. Prosper Global has been operating in Nepal since 2005, implementing programs in food security, agriculture, market development, financial services, girl’s education, climate change adaptation and disaster risk reduction. We take a systems-based approach in our programming, with the aim of improving the lives and potential of vulnerable individuals and communities across Nepal.

PROGRAM / DEPARTMENT SUMMARY

The Zurich Flood Climate Resilience Alliance (ZCFRA) is an alliance of nine organizations including international NGOs, private sector, and academic organizations, who have come together with the support of the Zurich Foundation to drive better policy and practice to reduce the negative impact of floods on peoples’ and communities’ ability to thrive.

The Alliance is implementing a 12-year vision through 2025. The current phase (phase 3, 2024-2027) represents the first cycle of this long-term vision. Previously, the Alliance completed its first phase in 2018, and its second phase in December 2023 and third phase will run till Dec 2027. During this time, The Alliance works together to achieve 12-year vision by implementing solutions, promoting good practice, influencing policy and facilitating systemic change. In Nepal, the Alliance is comprised of Prosper Global and Practical Action, working together on joint outcomes aiming at:

Building ex-ante resilience of communities at risk of flood and heat impacts across Nepal

Improving early warning and early action in advance of probable hazards

Enabling people who experience livelihoods losses due to floods and heat to recover quickly through compensation and/or insurance

GENERAL POSITION SUMMARY

The Communication and Knowledge Management Trainee position is a structured learning opportunity designed to build professional skills in strategic communication, content development, advocacy, influencing, knowledge management and organizational learning. This role offers dual benefit: the trainee gains hands-on experience in humanitarian and development programs, while the organization benefits from the trainee’s proactive support in documenting and disseminating impact. While mentorship is provided, the trainee is expected to take initiative, manage their learning journey effectively, and maintain full accountability for the tasks and products they oversee. The trainee will support Zurich Climate Resilience Alliance program “Climate Resilience for Communities” in Nepal. S/he will collaborate with Prosper Global field-teams in Sudurpaschim and Madhesh Provinces, CRC partners at the country level, as well as interact with government, UN, and private sector representatives.

LEARNING AREAS

Strategic Communication and Content Development:

• Skill Building: Gain practical experience in drafting, editing, and formatting professional communication materials, including factsheets, success stories, briefs, tools and social media content.
• Field Engagement :Learn to capture high-quality field narratives, photographs, and audio-visual materials by collaborating with program and MEL teams during field visits.
• Brand Stewardship: Develop an eye for detail by ensuring all materials align with global branding and communication guidelines.
• Event Documentation: Learn to document and disseminate key takeaways from project events and workshops to enhance organizational visibility.

Knowledge Management:

• Learning Processes: Develop skills in identifying and documenting program lessons learned, best practices, impact briefs, case studies etc.
• Information Architecture: Gain experience in organizing and managing digital knowledge repositories (shared drives/databases) to ensure information is accessible and user-friendly.
• Product Translation: Learn to translate technical data into tailored knowledge products, such as learning notes and presentations, communication materials for diverse audiences.
• Institutional Positioning: Support the team in understanding how strategic communication and documentation contribute to the organization’s influence and positioning in the sector.
• Content Development: Contribute to develop reports, knowledge products, talking points, key messages, audio-visuals, web-based posts, synthesize studies/research etc.

Coordination, Influencing and Learning:

• Cross-Functional Coordination: Build professional collaboration skills by working across the Program, MEL, and Operations teams to gather and share information.
• Facilitation & Learning: Support the organization of internal learning events and workshops, gaining experience in facilitation and meeting documentation.
• Evidence-Based Influencing: Learn how to use research and field evidence, develop influencing materials and support advocacy and influencing efforts.
• Ownership & Delivery: While this is a learning role, the trainees are expected to proactively manage their assigned tasks, meeting deadlines and ensuring the high quality of their outputs.

ACCOUNTABILITY

Reports Directly to: Program Manager, Climate Resilience for Communities

Works Directly with: Program Team members and Country MEL focal person

REQUIRED QUALIFICATIONS AND SKILLS

• Strong willingness to learn and professional growth.
• Fresh graduates who have completed a bachelor’s degree in communication, development studies, or any other relevant fields within the last two years of experience.
• Prior experience of academic research is desirable.
• Good communication skills and interpersonal skills.
• Good written and spoken English and Nepali
• Basic computer skills (MS Word, MS Excel, MS PowerPoint, CANVA)
• Use of AI and social media, knowledge of media interactions, photography, and webpage designing are advantageous.
• Basic understanding of climate change, DRR, resilience and humanitarian actions is an advantage.
• Attention to detail and organizational skills.
• Willingness and availability to travel to the program’s working areas, actively support field-level implementation, and learn from field experiences.

SUCCESS FACTORS

Success in this role is defined by a proactive learning mindset and the initiative to turn on-the-job opportunities into professional growth in dynamic development and humanitarian context. A successful trainee will transition from assisted tasks to the independent management of assignments, bringing creative ideas to knowledge management and communication while remaining strictly accountable for the quality of their results. By demonstrating resilience, cultural sensitivity, and a commitment to planned professional development, you will help spark innovative ways to share information and contribute to the overall success of high-quality, collaborative programming.

The most successful Prosper Global team members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments, and make effective written and verbal communication a priority in all situations. Prosper Global Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/short-term assignment to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

ONGOING LEARNING

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

TEAM ENGAGEMENT AND EFFECTIVENESS

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

EQUAL EMPLOYMENT OPPORTUNITY

Prosper Global is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.

SAFEGUARDING AND ETHICS

Prosper Global is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the The Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Ethics policies and reporting misconduct | Prosper Global and values at all times. Team members must complete mandatory Code of Conduct eLearning courses upon hire and annually.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Prosper Global Integrity Hotline (integrityhotline@prosperglobal.org).

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