JOB OPPORTUNITY

Job Title: Communications Associate
Office Location: Jorpati, Boudhanath, Kathmandu

A carpet manufacturing and exporting company specializing in crafting high-quality, custom-made products with exceptional craftsmanship and durability is seeking a hands-on Communications Associate. This is not a role limited to computer work: the initiation and oversight of the production process is a key responsibility. The ideal candidate will proactively manage client communications, support administrative tasks, and ensure seamless coordination between clients and the team while actively participating in production processes.

Key Responsibilities:

Communications

Manage general communications and follow-ups with clients.
Respond promptly to emails and address client queries.
Assist in onboarding new clients, ensuring a smooth transition to our preferred communication platform.
Maintain daily communication with the team to track and share updates on the current production pipeline.
Communicate with stakeholders involved in production regarding production updates.

Operations

Create and send invoices to clients and manage related procedures.
Initiate and oversee the production process through creation of order forms and related documents.
Regularly update the company’s recording systems with production progress and status.
Handle tasks related to banking procedures and procurement of office supplies and equipment.
Coordinate the shipment of finished products to clients, ensuring timely delivery.
Facilitate the smooth transition from order to production.

General Support

Assist with other communication and administrative tasks as needed.

Qualifications:

Bachelor’s degree in a relevant field.
Strong organizational and multitasking abilities.
Proficiency in using MS Office, Google Suite, and other digital communication tools.
Attention to detail and a proactive approach to problem-solving.
Excellent English communication skills (written, reading, and verbal) are a priority.

Preferred Skills:

Minimum 1+ years of experience in communication and administration.
Experience in a manufacturing or production environment is preferred.
Strong Nepali communication skills (written, reading, and verbal).
Familiarity with international invoicing, shipping, and procurement is a plus.
Experience communicating with international clients is preferred.

Wage:

Salary commensurate with experience and skills in defined sectors.

Duration:

Full-time position upon successful completion of a 6-month probationary period.

Workdays:

Monday to Friday, 9:00 AM to 5:00 PM (Two-day weekend).

Company Perks:

Medical and life insurance for full-time salaried staff (eligible after probationary period).
Two-day weekends.
Opportunity to work with an international textile exporting company, liaising with world-class interior designers and studios.
Holiday and festival bonuses as per Nepal regulations (eligible after probationary period).
Company-provided smartphone.

Start Date:

Immediately upon successful candidate hire

Note: This is a hands-on role, requiring active involvement beyond desk work. A strong command of English is essential for effective communication with international clients and internal teams.

Tagged as: Kathmandu