IBU-Collection Assistant

Position: IBU-Collection Assistant
Job Level: Mid level
Number of Vacancy: 1
Qualification: +2 Completed/ Bachelor’s degree in Accounting filed
Experience: Minimum 1–2 years of experience in the collection field/ freshers may also apply.
Contract of Employment: Full-time
Job Location: Panipokhari

Skills and Knowledge:

1 Ability to deal politely with customers and handle objections

2 Basic computer skills (MS Excel, billing software, email)

3 Accurate cash handling and attention to detail

4 Basic understanding of ISP services and billing cycles

5 Knowledge of payment methods (cash, online transfers, cheques)

6 Knowledge of customer data confidentiality and security

Job Duties & Responsibilities:

1 Collect monthly internet service payments from customers ( Cash/Cheque)
2 Ensure timely collection of payments and delivery of invoices to assigned customers.
3 Issue payment receipts to customers
4 follow up with customers regarding outstanding balances
5 Handle payment-related queries in a polite and professional manner
6 Ensure all transactions are accurately recorded
7 Report non-payment cases to unit head/Account manager
8 Share updates regarding collections, disputes, or payment issues.
9 Handle cash responsibly and ensure safe deposit of collected amounts

Application Deadline: 2026-01-17

Tagged as: Kathmandu