Credit and Operations Officer

Position: Credit and Operations Officer (EV Business Development)

Employment Type: Full-Time

Work Station: On-Site / Kuleshwor, Kathmandu

Working Hours: 9:30 AM to 5:30 PM, Sunday to Thursday

Application Deadline: 20th June 2026

Position Overview:

We are looking for an enthusiastic and result-driven Credit and Operations Officer who will be responsible for building and maintaining strong client relationships, ensuring accurate documentation, and addressing client needs proactively. The ideal candidate is client-focused, an excellent communicator, and passionate about creating exceptional client experiences.

Key Responsibilities:

1. Lead Generation & Onboarding:

• Identify and generate high-quality leads of potential PTOs (individuals, samitis, cooperatives) in the automotive sector.
• Design and execute outreach campaigns in coordination with field teams and partners.
• Develop and manage a structured PTO pipeline and maintain accurate records.
• Work closely with financing institutions to pre-qualify and onboard viable operators.

2. Stakeholder Engagement:

• Build and maintain strong relationships with key automotive sector stakeholders.
• Represent Aloi in relevant stakeholder meetings.
• Gather market intelligence and update product and partnership strategies accordingly.

3. Project Training & Field Monitoring:

• Coordinate and supervise training sessions for PTOs (financial literacy, technical use, digital platform).
• Work with implementing partners to ensure smooth delivery of training and field support.
• Monitor project activities and provide feedback for continual improvement.

4. Repayment Monitoring & Risk Tracking:

• Coordinate with the banks and product teams to track repayment behaviour and flag risks early.
• Engage with samitis/cooperatives to facilitate timely collections and build trust.
• Regular follow ups with the PTOs and stakeholders for effective repayments.

5. Documentation and File Collection

• Coordinate daily with PTOs, vendors, and samitis for the collection, verification, and management of documents required for financing and subsidy submissions.
• Support onboarding of clients by verifying eligibility, collecting documentation, and entering data into Aloi systems

Required Skills and Qualifications:

• 1-2 years of proven experience with lead generation, client onboarding, and stakeholder management in the automotive industry.
• Strong understanding of the Nepali automotive ecosystem, financing mechanisms, and commercial vehicle usage.
• Excellent communication, negotiation, and interpersonal skills.
• Fluency in Nepali and English (written and spoken).
• License and personal vehicle for travel.

Company Benefits:

• 5 working days (Sunday to Thursday)
• Retirement Fund benefits in addition to the gross salary.
• Paid leave benefits.
• Flexible working hours.
• Professional Training and Development opportunities.

Interested candidates can send us your applications at careers@aloi.global by 20th June 2026.

Tagged as: Kathmandu