Sarawagi Group
Position: Payment Recovery Executive
Location: Kathmandu
Job Summary
Responsible for customer payment recovery, overdue account follow-up, and legal recovery matters, including customer visits, payment collection, documentation, and coordination of legal cases.
Responsibilities
- Regularly follow up with overdue customers and ensure timely payment recovery.
- Visit customer premises for payment collection and information verification.
- Handle customer queries related to party ledger and VAT confirmation.
- Maintain records of customer visits, follow-ups, and collection activities.
- Deposit collected payments on the same day at the bank or office.
- Report recovery status and customer issues to the Team Leader.
- Identify defaulting customers and recommend legal action when required.
- Coordinate and assist with legal cases, court visits, and related procedures.
- Handle sensitive customer recovery matters professionally and tactfully.
Qualifications
- +2 completed or Bachelor’s degree running.
- Must have a two-wheeler and a valid driving license.
- Good communication and negotiation skills.
- Willingness to travel for customer visits and payment recovery.
- Basic understanding of legal/recovery procedures will be an advantage.
Interested candidates are requested to send their updated Resume at hr@sarawagigroup.com